Terms & Conditions

Transfers are based on Austin Bergstrom Airport

  • All Airport transfer rate include:
  • Flight Tracking
  • Meet & Greet by Baggage Claim or outside customs for all international flights.
  • Airport Fee
  • International and FBO Arrival will be charged as 1.5 Hours.
  • Transfers outside of the zip codes listed are billed based on a 2-hour minimum. 
  • Transfer from ZONE to ZONE is priced based on the furthest zone.
  • These rates are NOT valid for Special Events. See Special events list below. 

 

Cancelation Policy 

 

  • ALL SPECIAL EVENT BOOKINGS ARE FULLY BILLABLE UPON CONFIRMATION. 
Sedan SUV Exec Van 23-31MB On-Site Greeter
Transfer Cancelation Policy 4 Hours 4 Hours 48 Hours 15 Days 48 Hours
Hourly Cancelation Policy 48 Hours 48Hours 7 Days 15 Days 48 hours

Live Trip Charges 

Parking Fees, Tolls, and other out-of-pocket expenses will be added to the final invoice. 

 

Additional Stops 

All Sedan or SUV stops within 15 minutes will incur an additional charge of $35. All stops that require more than 15 minutes will transition to a 2-Hour Minimum. 


Early AM Fee

A fee of $25.00 will be charged for all sedan and SUV transfers between the hours of 11:30 PM to 6:30 AM. 

Wait-Time for Domestic Arrivals and Point-to-Point Transfers


All airport arrivals include a 30-minute grace period upon flight landing. Non-Airport transfers include a 15-minute grace period. A $35.00 wait time fee will be assessed for the following 16-30 minutes. After 30 mins, the trip will convert to a 2-Hour Minimum charge.


Airport Arrivals 

For reservations with two flights or more, the trip will convert to the vehicle type hourly minimum. 


Holiday Fee

A $35.00 surcharge will be added to all Sedan and SUV transfers taking place on:

Easter, Labor Day, Memorial Day, 4th Of July, Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day,


Special Events:

Rates and Minimums are SPECIFIC to event type and size. Please check with our Reservation department for availability, applicable rates, and minimums.


ALL SPECIAL EVENT BOOKINGS ARE FULLY BILLABLE UPON CONFIRMATION. 



  • Football and Soccer Games 
  • Moody Center Concerts
  • Circuit of The Americas Concerts
  • Formula 1
  • CMT Music Awards
  • SxSW – South by Southwest
  • MotoGP